Our engineering team has identified an issue with the processing of mailing open stats. This issue is causing your mailing open stats counting to be late. These stats, however, will be eventually updated although slower.
The team is currently trying to improve these processes to recover the service. We'll provide another update soon. Thank you.
Our team has confirmed the full resolution of the issue with the delay in processing the open stats.
If you find the problems persist, please open a ticket with our support team. Thank you for your patience throughout this incident!
Our team has made some improvements and now these services have been back to normal. We expect no more delays for the open stats. We'll keep monitoring this incident for a while to confirm full resolution.