All systems are operational

Stickied Incidents

30th September 2025

Email Sending Microsoft Outlook Outage

We are currently experiencing an issue affecting email deliveries to Microsoft-hosted addresses (including Outlook.com, Hotmail.com, Live.com, and Office 365). Messages sent to these domains may be delayed or deferred. A small portion of emails may still be delivered, but most are impacted.

This appears to be due to a service disruption on Microsoft’s side. Our systems are operating normally, and we are monitoring the situation closely.

Details for Outlook outage: https://status.cloud.microsoft/m365/

  • Microsoft has resolved the issue and we have confirmed that the service has back to normal.

  • Past Incidents

    4th March 2024

    No incidents reported

    3rd March 2024

    No incidents reported

    2nd March 2024

    No incidents reported

    1st March 2024

    Site & Application Delay processing contact overview page and stats

    Our engineering team has identified an issue with the processing of contact overview data and stats. This issue is causing your new subscribers may be late showing up on the contact overview page and your mailing stats counting may also be late.

    This issue, however, does not affect the mailing to those new subscribers. You can send email messages to them immediately although they haven't been showing up yet on the contact overview page. The stats will be also gradually updated although slower.

    The team is currently trying to improve these processes to recover the service. We'll provide another update soon.

  • Our team has confirmed the full resolution of the issue with the delay in processing the contact overview page and stats.

    If you find the problems persist, please open a ticket with our support team. Thank you for your patience throughout this incident!

  • Our team has made some improvements and now these services have been back to normal. We expect no more delays for the contact overview page and stats. We'll keep monitoring this incident for a while to confirm full resolution.

  • 29th February 2024

    No incidents reported

    28th February 2024

    No incidents reported

    27th February 2024

    No incidents reported