Stickied Incidents

30th September 2025

Email Sending Microsoft Outlook Outage

We are currently experiencing an issue affecting email deliveries to Microsoft-hosted addresses (including Outlook.com, Hotmail.com, Live.com, and Office 365). Messages sent to these domains may be delayed or deferred. A small portion of emails may still be delivered, but most are impacted.

This appears to be due to a service disruption on Microsoft’s side. Our systems are operating normally, and we are monitoring the situation closely.

Details for Outlook outage: https://status.cloud.microsoft/m365/

Microsoft has resolved the issue and we have confirmed that the service has back to normal.

Past Incidents

12th February 2023

No incidents reported

11th February 2023

No incidents reported

10th February 2023

Email Sending Yahoo Deferral

In the past few days, Yahoo has deferred the emails we send causing us to slow down the sending speed to Yahoo servers. All emails to Yahoo and AOL addresses will be either delayed or deferred.

More info on Email Deferring can be found here: https://help.birdsend.co/article/show/77097-bounces-deferred

Defer issue with Yahoo has finally been solved.

9th February 2023

No incidents reported

8th February 2023

No incidents reported

7th February 2023

No incidents reported

6th February 2023

No incidents reported