Some systems are experiencing issues

Past Incidents

23rd December 2020

No incidents reported

22nd December 2020

No incidents reported

21st December 2020

No incidents reported

20th December 2020

No incidents reported

19th December 2020

No incidents reported

18th December 2020

No incidents reported

17th December 2020

No incidents reported

16th December 2020

Tracking Google's recent downtime caused a high number of hard bounces and unsubscribes

Because of Google's downtime recently, emails sent to Gmail and Google Workspace (formerly G Suite) email addresses while they were down returned a hard bounce status.

Hard bounce in turn means that your contacts were unsubscribed since the email address was thought to be non-existent. This also means you'll also see a drop in open rates for emails sent during the outage period.

This doesn't happen to us only, it happens to every other ESP (email service provider) as well.

We are currently working on restoring your contacts that were unsubscribed because of this issue.

  • We have finished restoring your contacts who were hard bounced during Google's outage. They are now "subscribed" again inside your account.