All systems are operational

Stickied Incidents

30th September 2025

Email Sending Microsoft Outlook Outage

We are currently experiencing an issue affecting email deliveries to Microsoft-hosted addresses (including Outlook.com, Hotmail.com, Live.com, and Office 365). Messages sent to these domains may be delayed or deferred. A small portion of emails may still be delivered, but most are impacted.

This appears to be due to a service disruption on Microsoft’s side. Our systems are operating normally, and we are monitoring the situation closely.

Details for Outlook outage: https://status.cloud.microsoft/m365/

  • Microsoft has resolved the issue and we have confirmed that the service has back to normal.

    • Past Incidents

    4th February 2020

    Scheduled Maintenance February 4, 2020

    To continuously provide you with better service, we will be performing maintenance on our servers on Tuesday, February 4, 2020 -- between 1:00 AM - 3:00 AM US Eastern time. A maximum two-hour window is allocated.

    This maintenance is for upgrading our hardware infrastructure for increased performance and scalability. During the maintenance, BirdSend app will not be accessible, and your sequences, broadcasts, forms, and rules will be temporarily unavailable.

    Broadcast and sequence emails that were not sent during the maintenance will be sent after the maintenance is over.

    If you have any questions, simply contact us.

  • The maintenance has been successfully completed since around 3:30 AM US Eastern time. Thank you for your patience.

    • 3rd February 2020

    No incidents reported

    2nd February 2020

    No incidents reported

    1st February 2020

    No incidents reported

    31st January 2020

    No incidents reported

    30th January 2020

    No incidents reported

    29th January 2020

    No incidents reported