All systems are operational

Stickied Incidents

30th September 2025

Email Sending Microsoft Outlook Outage

We are currently experiencing an issue affecting email deliveries to Microsoft-hosted addresses (including Outlook.com, Hotmail.com, Live.com, and Office 365). Messages sent to these domains may be delayed or deferred. A small portion of emails may still be delivered, but most are impacted.

This appears to be due to a service disruption on Microsoft’s side. Our systems are operating normally, and we are monitoring the situation closely.

Details for Outlook outage: https://status.cloud.microsoft/m365/

  • Microsoft has resolved the issue and we have confirmed that the service has back to normal.

    • Past Incidents

    27th January 2022

    No incidents reported

    26th January 2022

    No incidents reported

    25th January 2022

    Site & Application Database Issue

    We're experiencing an issue with our database, and our team is currently trying to fix it. One of the features that got affected is the Form capability to process new opt-in.

    We'll update the progress again later. Sorry for the inconvenience.

  • Since we've fixed the issue with our DB we've been closely monitoring its operation. We can confirm the issue has been fully fixed and our DB servers are running normally.

  • The opt-in issue has been resolved.

    We'll continue to montior.

  • The issue with the opt-in form has been fixed, but we still continue to closely monitor it.

    • 24th January 2022

    No incidents reported

    23rd January 2022

    No incidents reported

    22nd January 2022

    No incidents reported

    21st January 2022

    Email Sending Network Maintenance

    There's been network maintenance on our hosting. All users will still be able to log in to the user area. However, Email sending will be delayed and all tracking links may not work.

  • The network maintenance has been completed. All services are up and running normally.